| Purchasing |
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| Planning |
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| Design and Testing |
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| Image Deployment |
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| Procurement |
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| Deployment |
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| Configuration |
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| Testing |
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| Onsite-Installation |
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| Support |
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| Phone and Remote Control Support (8am-5pm PST) |
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| Office Applications & Software Support |
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| Emergency After-Hours Support1 |
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| On-Site Support2 |
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| E-mail Support |
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| Online Call Logging and Tracking |
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| Maintenance |
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| Network Monitoring |
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| DNS Management |
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| Vulnerability Monitoring |
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Managed Secure Wireless Access
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| Router Management1 |
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| Switch Management1 |
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| IP Communication Management1 |
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| Security |
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| Firewall VPN Management |
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| Network-Based Virus Protection |
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| Network-Based SPAM Filtering |
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| Spyware Protection and Removal |
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Internet Content Filtering and
Reporting |
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| E-mail Antivirus and Spam Control |
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