Hardware and Software Services
As companies’ IT environments have grown to accommodate their business needs, these environments have also grown increasingly diverse. From the investment in additional applications, storage and databases to improve productivity and accomplish business goals, to the investment in the best hardware to run those applications and store the data that is generated, managing it all is correspondingly more complex. So where should companies start?
From the “ground” up – hardware configuration management is key. Understanding the performance and availability of the hardware running those business critical applications is a prerequisite to understanding the performance and availability of specific applications.
- Improve productivity:
Minimize downtime – Ensure hardware availability and automate recovery from hardware failure
Simplify hardware management - Give administrators consistent, centralized management of their hardware, from one console - Improve performance and customer service:
Understand the entire performance life cycle - Trend past performance, view current performance and use statistical analysis to predict future performance and hardware needs
Manage service levels proactively - Incorporate service-level measurement and reporting to detect and resolve problems before they affect the end user - Reduce costs:
Maximize existing resources - Minimize upgrades and optimize spending through a better understanding of performance and availability
Enable online report viewing and delivery - Reduce the reliance on paper, the need to reprint reports and the associated printing and mailing costs