Project Description

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Cisco Business Edition 6000 – Affordable and Simple Advanced Collaboration

Cisco Business Edition 6000 (Cisco BE6000) will allow you to adopt an advanced collaboration solution to bring real competitive advantage to your business. Designed for businesses with between 30 and 1000 employees, Cisco Business Edition 6000 offers advanced voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center features on a single, integrated platform. The solution provides premium communication capabilities to improve collaboration and communications across your business.

Enabled by virtualization technology, Cisco Business Edition 6000 (Cisco BE6000) consolidates multiple collaboration applications, such as Cisco Communications Manager and Cisco Unity Connection, on a reliable Cisco UCS Virtualised server that reduces total cost of ownership (TCO) and increases return on investment (ROI) through its flexible architecture that grows with business needs.

Synditech has the experience of delivering successful Cisco Business Edition 6000 projects and we are your ideal partner for your Cisco Unified Communications requirements:

  • Synditech is a Cisco Premier Partner
  • Synditech is a Cisco Authorized Business Edition 6000 Partner
  • Synditech is a Cisco Authorised TelePresence Video SMB Partner
  • Synditech has experience delivering successful Cisco Business Edition Projects
Please contact Synditech today to discuss how we can help implement Cisco Business Edition 6000 into your business

The following applications allow Synditech to deliver the core Cisco unified communications features of the Cisco BE6000:

Cisco Unified Communications Manager is the call-processing engine of Cisco BE6000, extending voice and video features to network devices such as IP phones, video endpoints, voice gateways, and multimedia applications. Fully integrated instant messaging and presence services are also included.

Cisco Unified Communications Manager IM and Presence Service provides enterprise instant messaging (IM) and network-based presence as part of Cisco Unified Communications. This secure, scalable, and easy-to-manage service within Cisco Unified Communications Manager offers users feature-rich communications capabilities. IM and Presence Service is tightly integrated with the Cisco desktop and mobile IM and presence clients – Cisco Jabber It enables Cisco Jabber to perform numerous functions such as instant messaging, presence, click-to-call, phone control, voice, video, visual voicemail, and web collaboration.

Cisco Unity Connection integrates voice-messaging and voice-recognition functions within Cisco Business Edition 6000 to provide access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either through integration with your email inbox or by using a web browser.

Cisco Prime Collaboration Provisioning provides an automated process for initial deployments and for “day-2” moves, adds, changes, and deletions (MACDs). An intuitive user interface provides a single view of a subscriber and the subscriber’s services. With these capabilities, Prime Collaboration Provisioning significantly accelerates site rollouts and dramatically reduces the time required for ongoing changes, resulting in exceptional productivity gains and lower operating expenses.

To complement these foundation applications on the Cisco Business Edition 6000, the following collaboration applications can also be deployed with the BE6000:

Cisco TelePresence Server increases Collaboration across the organization with 4-way personal multi-party HD video conferencing capabilities supported co-resident, making video pervasive for all users from the browser to the boardroom. As with all applications on the Cisco BE6000, TelePresence Server is centrally-managed through the integrated voice and video call control of Unified Communications Manager.

Cisco TelePresence Conductor simplifies and enhances conference resource management, making conferences easy to join and administer. It uses knowledge of all available conferencing resources and their capabilities to help ensure dynamic, intelligent conference placement and optimum resource usage.

Cisco Expressway enables simple and highly secure access to video, voice, content, IM, and presence outside the enterprise firewall. This advanced collaboration gateway application connects communities of stakeholders, enabling remote and mobile workers to collaborate more effectively by using their device of choice, such as the Jabber endpoint.

Cisco TelePresence Video Communication Server (VCS) provides advanced video integration, allowing older video devices to be included. When used with the TelePresence VCS Expressway product, remote users and business-to-business video calling is also possible. The BE6000 includes co-resident VCS Control software and a license for 5 traversal and 10 non-traversal calls with each server.

Cisco Unified Contact Center Express supports up to 100 call centre agents on the Cisco Business Edition 6000 with agent-based service as well as fully integrated self-service applications by providing sophisticated and distributed automatic-call-distributor (ACD), interactive-voice-response (IVR), computer-telephony-integration (CTI), and agent and desktop services on a single server. Discounted 5- and 25-agent seat license starter bundles are available for purchase with the Cisco BE6000.

Cisco Unified Attendant Consoles provide the human attendant console operator with the tools to quickly accept and effectively dispatch incoming calls to individuals across the organization.

Cisco WebEx® Meetings accelerates business results by making your web meetings more productive. This people-centric cloud-based collaboration solution can enable team members to easily share information through any computer or mobile device. WebEx® Meetings allows people to attend meetings any time, from anywhere, inside and outside corporate firewalls. Discounted subscription bundles are available for purchase with the BE6000.

Features and Benefits

Cisco Business Edition 6000 delivers full-featured, enterprise-class communications and collaboration services that successful midsize businesses rely on today. Built on Cisco’s world-leading unified communications architecture, the Cisco BE6000 solution offer customers the flexibility to build an exact solution to meet their specific needs.
  • Affordable: Integration of collaboration services on a single platform reduces capital and operational expenses.
  • Reduced IT workload: Centralized System architecture makes it easy to install, upgrade, and manage.
  • Increased employee productivity: The system includes powerful speech recognition voicemail features and advanced mobility features such as single-number reach.
  • Wide selection of available phones: Supports the full portfolio of Cisco Unified IP Phones.
  • Highly available communications: Deploy the Cisco Business Edition with Cisco Unified Survivable Remote Site Telephony as a backup.
  • Simple: easy to install, deploy, manage, maintain, and service, and provides high-availability.
  • Scalable: provides a smooth and fast migration from outdated telephony with an expandable and flexible architecture