DEPLOYMENT AND MANAGEMENT OF COLLABORATION TECHNOLOGIES
Synditech’s team of highly-certified engineers help optimize communication infrastructures and assist in managing leading-edge Collaboration Services:
IP Telephony – communications processing systems, remote site telephony systems, analog telephone adaptors, analog gateways, phones
Collaboration Applications – Presence, Instant Messaging, Conferencing, Unified Messaging
Communications Infrastructure – integrated services routers, core and stackable switches, wireless controllers, voice servers, access points
Contact Center – infrastructure and applications, i.e. Contact Center Enterprise, Contact Center Express
TelePresence Video – immersive systems, multi-purpose room systems, personal systems, multi-point control units, video control and management servers, end points
All of our Managed Collaboration Services provide:
- Single point-of-contact for incident and service requests
- Proactive alert notification and incident management
- User and Device MACD support
- Software Updates
- Comprehensive monthly performance reporting
- Optional on-site dispatch
- Optional dedicated remote engineering support
With these capabilities, Synditech’s Managed Collaboration Service enables your business to improve collaboration with customers and business partners across your entire enterprise.