Collaboration Services

//Collaboration Services
Collaboration Services 2016-12-07T07:20:50+00:00

DEPLOYMENT AND MANAGEMENT OF COLLABORATION TECHNOLOGIES

Synditech’s team of highly-certified engineers help optimize communication infrastructures and assist in managing leading-edge Collaboration Services:

IP Telephony – communications processing systems, remote site telephony systems, analog telephone adaptors, analog gateways, phones
Collaboration Applications – Presence, Instant Messaging, Conferencing, Unified Messaging
Communications Infrastructure – integrated services routers, core and stackable switches, wireless controllers, voice servers, access points
Contact Center – infrastructure and applications, i.e. Contact Center Enterprise, Contact Center Express
TelePresence Video – immersive systems, multi-purpose room systems, personal systems, multi-point control units, video control and management servers, end points

All of our Managed Collaboration Services provide:

  • Single point-of-contact for incident and service requests
  • Proactive alert notification and incident management
  • User and Device MACD support
  • Software Updates
  • Comprehensive monthly performance reporting
  • Optional on-site dispatch
  • Optional dedicated remote engineering support

With these capabilities, Synditech’s Managed Collaboration Service enables your business to improve collaboration with customers and business partners across your entire enterprise.