Managed Desktop and Server

//Managed Desktop and Server
Managed Desktop and Server 2016-12-07T07:20:50+00:00

Critical support for all virtual and physical machines

Synditech provides critical support for all virtual and physical servers/desktops in your environment. Synditech delivers critical end-user support so that you can offload internal IT support activities allowing your team to focus on other initiatives. Synditech team of experts provide:

  • First-call resolution
  • Desktop asset management
  • Root-cause analysis
  • Anti-virus/spam/security software
  • Remote and self-service application distribution
  • Operating systems support
  • Peripheral connectivity—wireless networks, mobile, printers, VPNs.
  • Configuration changes
  • Patch management
  • Power management
  • Software distribution

Our Managed IT Services include high-level assistance:

  • Single point-of-contact for requests
  • Proactive alert notification
  • Dedicated remote engineering support
  • Comprehensive monthly performance reporting

 

For clients who require additional support, we provide full onsite engineering support and lifecycle management services.